November 14, 2019

10:00 AM - 11:30 AM

Limited English Proficiency Webinar

Presented by Gwen Volk

Focus: HUD recently reminded us that failure to provide meaningful access to persons with Limited English Proficiency could be violation of the Fair Housing Act.  Why?  Because national origin is a protected class.  HUD and RD properties are required to periodically look at the LEP profile of their residents and market area and update their plan to provide meaningful access.  But even a tax credit or market rate property could be in trouble if LEP persons face barriers to applying.  Come to this session and learn what to do about LEP.

Format: 90-minutes

$45 / IAHMA Members- $60 / Non-members

Register online at

You may register directly  with IAHMA and save ticketing fees. Send registration list including names, business name, email address and phone number. it is especially important to have the email address of each registrant as that is used to provide the access code to the webinar.


Sponsored by Idaho Affordable Housing Management Association

  About the Instructor:


                                  Since 1983, Gwen Volk has assisted developers, owners, agents, and on-site staff in                                          navigating the complexities and challenges of the many programs that provide                                                housing opportunities for low and moderate-income families.

                                  Gwen served as vice president, president and chief executive                                                                                officer of a Midwest affordable housing development and                                                                                      management company from 1983-1996 and as chief                                                                                                compliance officer for a Dallas-based firm with a national portfolio from 2001 - 2014. For the past twenty years, throughout her other pursuits, Gwen has provided training and consulting services in 36 states through GWEN VOLK INFOCUS, INC. She has extensive knowledge and experience in Section 42 low income housing tax credit, tax-exempt bond, HOME, Section 8, 236, 202 PAC, 202/811 PRAC and Rural Development program compliance.

Gwen is highly skilled and effective at teaching and coaching staff at every level, helping owners to navigate the complexities of the programs, advising agents on compliance and problem-solving, and working with the agencies that administer and monitor the programs. Her experience, knowledge, passion and commitment to the affordable housing industry makes her uniquely qualified to serve the training and consulting needs of the organizations, agencies, companies and individuals who make affordable housing a reality.